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Privacy Policy

Privacy Policy

This privacy policy describes how the Welsh European Funding Office, part of the Welsh Government ("we"), collects information from users (“you”) of the websites and (collectively “our site”) and what we will use that information for. Whenever you use our site, you consent to the collection, use, and disclosure of that information in accordance with this privacy policy.

Information we may collect from you

If you are a user with general public and anonymous access, our site does not capture or store personal information but we may collect and process the following data about you:

  • Your IP address.
  • Details of your visits to our site and the resources that you access.
  • If you contact us, we may keep a record of that correspondence and any feedback received.
  • If you provide us with your details in order to receive email updates or otherwise in connection with your use of our site, we will keep a record of the details you provide.

IP addresses

When you use our site your IP address is automatically recognised and logged by our web server in a log file.  Your IP information is only used for analytical purposes and in the event of our website being attacked to identify rogue IP addresses.   Google Analytics is the software used to record IP information for analytical purposes. This is statistical data which helps us to understand our users' browsing actions and patterns, and does not identify any individual. 


We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Currently the Welsh Government only uses cookies to gather information concerning the use of the Welsh/English language versions of its websites.

If you use our site, you agree to our use of cookies.


We welcome your feedback. If you contact us asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.


You do not have to register to use our site, but you do need to register your details with us if you want to subscribe to our electronic magazine EU4U or to receive e-mail updates or for other specified uses of our site from time to time.

The registration information we require as mandatory for you to register for EU4U or to receive email updates is: your username (which does not need to be your real name however you should not impersonate any other person), a password, and e-mail address. This information is stored securely on our database. Until such time as you choose to delete your account, your details are stored securely so that you do not need to re-register when you come back to our site.

Registration for access to WEFO Online is governed by separate terms and conditions Should you register and use WEFO Online the terms and conditions found on the relevant WEFO Online pages shall apply.

You can change your registration preferences, e-mail address and login details through the website at any time. If you wish to amend your personal profile, please click on the 'Subscribe' link at the top of the page, log in to your account, and check/uncheck the options available. If you are no longer interested in using Welsh European Funding Office site services you can delete your account on your personal profile page.

We do not share the information you provide with any third parties and we protect it in accordance with the Data Protection Act.

Collection of personal data

Under the Data Protection Act, we have a legal duty to protect any personal information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We do not pass on your details to any third party or other government department except where you give us permission to do so and/or we are required to do by applicable laws, court orders, or government regulations (for example to prevent or detect crime).

Third party websites

Our site may contain links to third party websites. If you follow a link to any of these websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Those third party websites may also use cookies, over which we have no control. Please check the relevant privacy policies before you submit any personal data to those websites.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on our site.  Regularly reviewing this privacy policy ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Access to your information and contacting us

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about our site, you can contact the helpline on